Service scan website coming soon

New website coming soon.

About Us

Service Scan Evaluations was launched in 1996 by the founder directors of its sister company Progressive Training – a leading provider of technical and professional training to the UK service and hospitality industries.

The Service Scan team successfully set out to meet and develop the growing demand for expert evaluation services. Our initial focus on Mystery Shopper programmes has rapidly broadened to encompass:

  • Telephone Sales Response Audits
  • Sales and Showround Assessments
  • Contract Catering Compliance Audits
  • Customer Satisfaction Surveys and Comment Card Analysis
  • Employee Testing and Training Evaluations
  • Employee Climate Surveys
  • Reference Checking
  • Telephone-Based Exit Interviewing

We are also expanding our presence in the area of telephone-based and online testing services – for example, testing retail sales employees on their customer service skills and product knowledge.

What sets us apart? For a start, everyone on our team has an operational background, so you’ll be dealing with professionals who speak your language and understand the real challenges you face. We deal in practical solutions, not theory. And by working in close partnership with each of our clients, we are able to provide the depth of insight, advice and support you need to turn your vision and goals into reality.

Contact Us

  • 0115 958 4727
  • Service Scan Evaluations
    2nd Floor Westminster Buildings,
    Theatre Square,
    Nottingham NG1 6LG

Become a Mystery Shopper

Why not become a Mystery Shopper for Service Scan Evaluations? Simply click on the link to ‘Apply Online’ below and complete the application form.

Please make sure you read the Rules of Conduct fully and agree to the terms before going on to complete your application.

We are always looking to recruit new Mystery Shoppers but we are currently in need of more mystery shoppers in the below areas:

  • Brighton/Lewes
  • Cardiff
  • Chichester
  • Chigwell
  • London
  • Sevenoaks
  • Tunbridge Wells
  • Bluewater
  • Exeter
  • Salisbury
  • Guildford
  • Farnham
  • York
  • Windsor
  • Cambridge
  • Horsham
  • Oxford
  • Reading
  • Glasgow
  • Edinburgh

Apply Online